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For additional information on Perceptron products and services please visit

Distributor or OEM inquiries can be submitted by form by clicking here.


As a full-service supplier, Perceptron employs a global support infrastructure to better serve our customers and partners.

The secure Perceptron Global Online Technical Support site offers product users 24/7 online access to:

Support Ticket: Submit a request for Technical Support, Customer Service, or Product Assistance.

Software Releases: This is where you’ll find the downloadable full and trial versions of Perceptron software products.

Online Help: Get the most out of Perceptron products:

  • Questions: Have a question? Get Answers from our Engineering and Customer community throughout the world.
  • Product Documentation: Find the latest technical information and product user guides.
  • Video and Tutorials:  Task-oriented videos to help you learn the basic capabilities of Perceptron products.

Return Material Authorization (RMA): Submit a Return Material Authorization (RMA) request for Perceptron products.